567com FAQ — Your Questions Answered

Go to the Register page and fill in your full name, email address or phone number, and a password. Accept the Terms and Conditions and the Responsible Gaming confirmation, then tap Create Account. Your account is active immediately — no waiting period. From there, you can deposit in PKR and start betting.

Yes. 567com is strictly for users aged 18 and over. Age verification may be requested at any point — typically before processing a significant withdrawal. Any account confirmed to belong to someone under 18 will be permanently closed and the balance forfeited.

No. Each person is permitted one active 567com account only. Creating duplicate accounts — even with different email addresses or phone numbers — is a breach of the Terms and Conditions. If duplicate accounts are found, all accounts will be suspended and any balances or bonus winnings forfeited. If you have forgotten your login, use password recovery or contact support rather than registering again.

On the Login page, tap the "Forgot your password?" link. Enter your registered email address and a reset link will be sent to your inbox. The link is valid for 30 minutes — open it promptly to set a new password. If you no longer have access to that email, contact 567com support with your account details and they will guide you through identity verification and contact update.

Not at the point of registration. You can register, deposit, and start betting without submitting any documents initially. Identity verification — usually a CNIC copy — is typically requested before processing larger withdrawals or if a security review is triggered. Keeping your registration details accurate from day one makes this step much quicker when it comes up.

567com supports PKR deposits via JazzCash, Easypaisa, Raast, standard bank transfer, debit and credit cards, and mobile wallets. JazzCash and Easypaisa are the fastest options and are credited to your balance almost instantly. Bank transfers can take a few hours depending on your bank.

Yes, minimum deposit amounts apply and vary by payment method. The current minimum for each method is displayed on the Deposit screen when you are logged in. JazzCash and Easypaisa typically have lower minimums than bank transfer. There is no maximum deposit limit for standard accounts, though very large deposits may require identity verification.

No. 567com only accepts deposits from payment methods registered in the account holder's own name. Third-party deposits are rejected and returned. This is a security and fraud-prevention measure that applies to all users without exception.

JazzCash and Easypaisa deposits are usually instant. If yours has not appeared after 15 minutes, first check your JazzCash or Easypaisa transaction history to confirm the payment went through successfully. If it shows as completed on your end, contact 567com support through the help section and provide the transaction reference number. Bank transfer delays can take up to a few hours — allow the full processing window before reporting.

Log in, go to the Withdrawal section of your account dashboard, enter the amount you wish to withdraw, and select your preferred payment method. Withdrawals are sent to the same method you used to deposit. JazzCash and Easypaisa withdrawals are typically processed within a few hours. Bank transfers may take longer depending on your bank. See the Withdrawal page for full details.

Delays can occur if identity verification documents are pending, if there are uncompleted bonus wagering requirements on the balance, or if the withdrawal is in a manual review queue. Check your account notifications first — if verification is required, completing it will release the withdrawal. If none of those apply and your withdrawal has been pending longer than 24 hours, contact support with your withdrawal reference number.

Bonus funds themselves are not directly withdrawable. When you meet the wagering requirement for a bonus — betting a specified multiple of the bonus amount within the valid period — any resulting real-money balance can be withdrawn. Progress towards the wagering requirement is shown in the Promotions section of your account. Real-money deposits that have not been wagered can be withdrawn at any time.

Yes. Minimum withdrawal amounts vary by payment method and are displayed in the Withdrawal section when you are logged in. The minimums are set to cover processing costs and apply to all users. There is no maximum single withdrawal limit for verified accounts.

Yes. 567com covers every Pakistan Super League fixture during the PSL season, along with T20 internationals, bilateral series, and major ICC tournaments. Both pre-match and live in-play betting are available. In-play odds update ball by ball. You can bet on match winner, top batter, total sixes, fall of wicket, and many other markets depending on the match.

Odds at 567com are displayed in decimal format by default. A bet at odds of 2.50 returns PKR 2.50 for every PKR 1.00 staked — so a PKR 500 bet returns PKR 1,250 in total (PKR 500 stake plus PKR 750 profit) if the bet wins. Higher odds mean a lower implied probability of that outcome — and a higher payout if it lands. The Betting page covers odds formats in more detail.

In most cases, bets are final once confirmed. Pre-match bets placed before the event starts cannot be cancelled after confirmation. In-play bets are confirmed in real time and are immediately binding. If you believe a bet was placed in error due to a technical fault, contact support with the bet reference immediately — though refunds for human error are not standard policy.

Settlement rules for abandoned or interrupted matches follow standard cricket betting procedures. If a match is abandoned before a sufficient number of overs have been bowled to produce a result, most match-winner bets are voided and stakes returned. Some specific markets may settle differently. Full settlement rules are available in the Terms and Conditions.

New 567com accounts qualify for a welcome bonus on their first deposit in PKR. The bonus is added as a separate bonus balance — not withdrawable cash. To convert bonus funds to real money, you need to meet the wagering requirement: betting a specified multiple of the bonus amount within the validity period. All terms are shown clearly when you claim the offer. Read the conditions before activating so you know what to expect.

Common reasons include: the bonus requires a specific deposit method (e.g. JazzCash only) and a different method was used; the promotional period had ended before the deposit was made; the deposit amount did not meet the minimum required to trigger the bonus; or the bonus required manual opt-in before depositing. Check the promotion terms in your account and contact support if the terms appear to have been met but the bonus was not applied.

Every bet you place — on sports, cricket, or in the live casino — earns you VIP points that build your progress through the tier system: Bronze, Silver, Gold, VIP, and Elite. Higher tiers bring enhanced rewards including improved withdrawal processing times, better odds boosts, exclusive promotions, and dedicated support access. Check your current tier and progress in your account dashboard at any time. See the VIP page for the full tier breakdown.

VIP points have a rolling validity period. Points earned from betting activity remain active as long as there is regular activity on the account. Extended periods of inactivity may cause tier status to drop over time. The specific point validity rules are detailed in the VIP terms available in your account settings. Regular play — even at modest stakes — keeps your points active and your tier position maintained.

Go to Account Settings and open the Responsible Gaming section. Choose your daily, weekly, or monthly deposit limit in PKR and save. Limit decreases take effect immediately. Limit increases have a mandatory cooling-off period before they activate — this delay is intentional and cannot be waived. See the Responsible Gaming page for more on all available tools.

Two options are available: a Temporary Break (24 hours, 7 days, or 30 days) accessible from your account settings with no support contact needed; and Self-Exclusion (minimum six months) which requires contacting 567com support to action. During self-exclusion, all login attempts are blocked and your account cannot be reopened before the period ends. Any PKR balance can still be withdrawn during self-exclusion — contact support to request it.

The first step is to use your account's activity history to check how much you have deposited and spent over recent weeks. If the numbers are higher than you expected or planned for, activate a deposit limit right now — it takes effect immediately. If you feel you need a proper break, use the Temporary Break option. If you think the issue is serious, request self-exclusion. Taking any of these steps is the right call — there is no judgement involved. The Responsible Gaming page has a practical self-check guide and more detail on all tools.

The 567com Android app is available from the Download page. Follow the on-screen instructions to install the APK file on your Android device. You may need to allow installation from unknown sources in your device settings — this is standard for direct APK downloads and does not indicate any security concern with the file.

First, check your internet connection — switch between mobile data and Wi-Fi to rule out a local connectivity issue. Try clearing your browser cache or restarting the app. If the issue persists across multiple connections, the platform may be undergoing brief maintenance. Check back after 15–30 minutes. If the problem continues for longer, contact 567com support through an alternative device if possible.

Yes. All data transmitted between your device and 567com is SSL encrypted. Payment data is processed through secure channels and is not stored in plain text. Your personal details — name, CNIC, contact information — are handled in accordance with the Privacy Policy. For your own account security, use a strong unique password, do not share your credentials, and log out on shared devices.

567com support is available 24/7 through the Help section within the platform or app. Log in to your account and navigate to Help or Support to open a conversation. For account-specific issues such as blocked access, lost credentials, or withdrawal delays, having your registered phone number or email ready will speed up the process.