567com Privacy Policy – Your Data, Explained Clearly

1. Introduction

This Privacy Policy applies to all users of the 567com platform, including the website at 567com.pro and the 567com Android app. It explains how 567com collects, stores, uses, and protects the personal information of users based in Pakistan and elsewhere.

By registering an account or using any part of the 567com platform — including the sports betting section, live casino, VIP programme, or deposit and withdrawal functions — you acknowledge that you have read this Privacy Policy and agree to the processing of your personal data as described here.

If you do not agree with how your data will be handled, please do not register an account or use the platform. You may contact support through the platform if you have specific privacy concerns before registering.

2. Data We Collect

567com collects personal data at registration, during account activity, and when you use platform features. The categories of data collected include:

Registration and Identity Data

• Full legal name
• Date of birth (used for age verification)
• Email address
• Phone number
• Residential address
• Username and password (passwords are stored in encrypted form only)

Verification Documents

When requested, 567com may collect copies of identity documents — such as a CNIC, passport, or utility bill — to complete identity and address verification. These documents are handled with strict confidentiality and stored securely.

Transaction and Payment Data

• Deposit and withdrawal history in PKR
• Payment method details (JazzCash account reference, Easypaisa reference, bank account number — not full card numbers)
• Transaction timestamps and amounts

Platform Activity Data

• Bets placed, markets selected, and betting history
• Live casino game history
• Bonus and promotion interactions
• Login and session records including IP addresses and device identifiers
• Customer support correspondence

3. How We Use Your Data

567com uses your personal data only for purposes that are necessary to operate the platform and deliver the service you have signed up for. Specifically, your data is used to:

• Create, manage, and maintain your 567com account.
• Verify your identity and confirm that you meet the minimum age requirement of 18 years.
• Process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, and cards.
• Calculate and settle sports bets, live casino results, and bonus awards correctly.
• Administer the VIP programme and calculate tier progression based on your activity.
• Detect and prevent fraud, money laundering, multiple account abuse, and other prohibited conduct.
• Provide customer support and respond to account queries.
• Send platform notifications — such as deposit confirmations, withdrawal updates, and important account messages. You can manage communication preferences in your account settings.
• Improve the platform based on how users interact with it — navigation patterns, feature usage, and device performance data.
• Meet legal and compliance obligations applicable to the operation of an online entertainment platform.

4. Payment Data and PKR Transactions

Because 567com processes real money transactions in PKR, payment data is handled with additional care. Here is specifically how payment-related information is managed:

What Is Stored

567com stores a reference to your payment method — such as the registered JazzCash or Easypaisa wallet number associated with your account — along with the transaction history (amounts, dates, directions). Full card numbers are never stored on 567com servers; card payments are tokenised through the payment processor.

Why It Is Stored

Payment records are maintained to process withdrawal requests back to the correct method, to investigate any payment disputes, and to maintain accurate account balance records. Regulatory requirements related to financial record-keeping also apply.

Third-Party Payment Processors

When you deposit or withdraw via JazzCash, Easypaisa, or bank transfer, your transaction data is processed by those respective payment providers. 567com has no control over those providers' internal data handling — you should review their privacy policies for details of how they handle transaction data on their end.

5. Data Sharing

567com does not sell your personal data. The circumstances under which your data may be shared with third parties are limited to the following:

Essential Service Providers

We work with third-party companies that help us operate the platform — payment processors (JazzCash, Easypaisa, Raast, card processors), identity verification services, live casino game providers, and cloud infrastructure providers. These partners receive only the data they need to perform their specific function and are contractually required to protect that data.

Legal and Compliance Requirements

If required by applicable law or a valid legal process, 567com may disclose personal data to authorities or regulators. We will only do so to the extent required and will not voluntarily provide user data to third parties outside of our contracted service providers.

Fraud and Security

In cases of suspected fraud, money laundering, or multiple account abuse, relevant data may be shared with fraud prevention partners or shared between platform systems to protect the integrity of the platform and its users.

Business Transfers

In the event of a business restructure, acquisition, or transfer of assets, user data may form part of the transferred assets. In such a case, users will be notified in advance and the receiving entity will be bound by terms no less protective than this Privacy Policy.

6. Data Retention

567com retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention approach is:

• Active account data is retained for the duration of the account relationship plus a reasonable period thereafter.
• Transaction and financial records are retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping practices.
• Identity verification documents are retained for the legally required period applicable to the jurisdiction in which 567com operates.
• Session and activity logs are typically retained for up to 12 months.
• Support correspondence is retained for the duration of the account relationship and for a reasonable period after closure.

When your account is closed — either at your request or due to a terms violation — personal data is not immediately deleted. It is retained as outlined above and then securely deleted or anonymised at the end of the applicable retention period.

7. Security Measures

567com uses a range of technical and organisational measures to protect user data against unauthorised access, loss, or misuse. These include:

• Encryption of data in transit using TLS (Transport Layer Security) across all platform connections.
• Encryption of sensitive data at rest — including passwords, which are stored as irreversible hashes.
• Access controls that restrict which internal team members can access specific categories of user data.
• Regular security reviews of platform systems and third-party integrations.
• Account login monitoring for unusual activity patterns, with automated alerts for suspicious login attempts.

While 567com takes all reasonable security precautions, no online platform can guarantee absolute security. Users are also responsible for keeping their own account credentials secure — use a strong, unique password for your 567com account and do not share it with anyone.

8. Cookies and Similar Technologies

567com uses cookies and similar browser technologies to make the platform work correctly, to remember your preferences, and to understand how users navigate the site and app.

Types of Cookies Used

• Essential cookies: Required for core platform functions such as maintaining your login session and processing transactions. These cannot be disabled without breaking the platform.
• Analytics cookies: Used to collect anonymised information about how users interact with 567com — page visits, session duration, navigation patterns. This helps us improve the platform experience.
• Preference cookies: Remember your settings and preferences — such as language or display settings — so you do not need to reconfigure them each session.

Managing Cookies

Most browsers allow you to view, manage, and delete cookies through their settings menus. Disabling essential cookies will prevent the platform from working correctly. Disabling analytics cookies will not affect your ability to use the platform but will mean your usage is not included in our improvement analytics.

The 567com Android app uses similar device-based identifiers and session tracking technologies. These are used for the same purposes as browser cookies and can be managed through your device's app permissions settings.

9. Your Privacy Rights

As a 567com user, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data 567com holds about you.
• Right to correction: If any personal data held about you is inaccurate or out of date, you can request that it be corrected.
• Right to deletion: You can request that your personal data be deleted. Note that deletion requests may not be fully actioned where data retention is required for legal, financial, or fraud prevention reasons.
• Right to restriction: In certain circumstances, you can ask 567com to limit the processing of your personal data while a query or complaint is being resolved.
• Right to withdraw consent: Where processing is based on your consent (such as optional marketing communications), you can withdraw that consent at any time through your account settings or by contacting support.

To exercise any of these rights, contact 567com support through the help section of the platform. We aim to respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before they can be processed.

10. Minors and Age Verification

567com is strictly for users aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. Age verification is part of the standard account process, and 567com reserves the right to request documentary proof of age at any time.

If 567com discovers or is made aware that a user is under 18, the account will be immediately closed, all activity reversed where possible, and all personal data associated with that account deleted in accordance with our data retention obligations.

If you are a parent or guardian and believe that a minor has registered an account on 567com, please contact support immediately with the relevant details.

11. Changes to This Privacy Policy

567com may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or changes in applicable legal requirements. When material changes are made, we will make reasonable efforts to notify active users — for example, through an in-platform notification or an email to the address associated with your account.

The updated Privacy Policy will always be published on this page with a revised date at the top. Continued use of the 567com platform after an updated policy has been posted constitutes your acceptance of the updated terms. If you do not agree with any change, you should stop using the platform and request account closure through support.

We recommend reviewing this page periodically so that you are always aware of the current policy.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please contact 567com through the help and support section of the platform or app.

When contacting support about a privacy matter, please include:

• Your registered email address or username.
• A clear description of your request or concern.
• Any relevant details that will help us identify the specific data or activity you are enquiring about.

We take privacy queries seriously and aim to respond within a reasonable timeframe. Complex data rights requests — such as full data access or deletion requests — may take slightly longer to process due to the verification steps involved.